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1. Purpose
Mcoy Health is built to support clinical workflow, documentation, task management, team coordination, and related operational processes. Our aim is to reduce administrative load and help clinicians stay focused on patient care.
Mcoy should be used as a support tool, not as an autonomous clinical actor. It is intended to assist qualified professionals, not replace them.
2. AI functionality
Mcoy uses AI-powered transcription, note generation, summarization, structured drafting, language support, and workflow assistance. These features may generate suggestions, summaries, reformulations, and outputs based on the inputs and context provided by users.
Final responsibility for diagnosis, treatment, documentation approval, referrals, prescriptions, and all other professional or clinical decisions remains solely with the licensed clinician or responsible user.
3. Limitations
3.1 No replacement for professional judgment
Mcoy and its outputs do not constitute medical, nursing, or other healthcare advice. Mcoy does not independently diagnose, treat, or recommend definitive patient management.
3.2 Prohibited uses
You must not use Mcoy to:
- intentionally submit fake, misleading, deceptive, or manipulative prompts or data;
- generate diagnoses or treatment decisions without independent clinician review;
- use product outputs as a substitute for professional judgment;
- misrepresent AI-generated content as human-reviewed when it has not been reviewed; or
- use Mcoy in emergency or high-risk scenarios where delay, error, or ambiguity could create unacceptable harm.
3.3 Review and verification
Users are responsible for reviewing, editing, and verifying outputs before relying on them, sharing them, storing them in a medical record, or using them in patient communication.
4. Disclaimer of warranties
Mcoy is provided as is and as available without warranties of any kind, whether express, implied, statutory, or otherwise. We do not guarantee that outputs will be accurate, complete, clinically appropriate, or suitable for every workflow, specialty, jurisdiction, or language context.
5. Translation feature
Mcoy may allow users to work across multiple languages, including generating summaries or notes in a language different from the input language. Translation support is intended to help clinicians and teams work more efficiently, but translated outputs can still contain errors, omissions, and nuance loss.
5.1 Language fluency requirement
Translation features should be used only by users who are sufficiently fluent in the input and output languages to evaluate whether the result is accurate and clinically appropriate.
5.2 Review requirement
All translated content must be reviewed by the user before it is relied upon in care, documentation, or communication.
6. Voice and communications features
Mcoy may include voice, dictation, recording, transcription, or future communication-related features. These tools are intended to support administrative and documentation workflows, not to act as an emergency or autonomous care service.
- Do not use Mcoy as an emergency response or urgent triage system.
- Users are responsible for making any required disclosures when AI is involved in the interaction.
- Users are responsible for obtaining patient consent where consent is required by law, policy, or professional standards.
7. Research and evidence features
Mcoy may provide research-oriented or evidence-support functionality. These tools are intended to help clinicians locate, summarize, or organize information from literature, guidelines, and other materials.
These features are designed to inform, not decide. They must not be used as a substitute for direct clinical judgment or patient-specific decision-making.
Users should verify important claims against source materials where appropriate and should not treat the absence of an answer as proof that no research or guidance exists.
8. Reliability
AI systems are probabilistic. Outputs may be inaccurate, incomplete, out of date, or contextually wrong. Clinicians and staff must exercise caution and critical review when using Mcoy outputs in any real workflow.
The ultimate responsibility for patient care, documentation quality, and operational decisions remains with the user and the organization deploying Mcoy.
9. Compliance with regulations
Users are responsible for ensuring that their use of Mcoy complies with all laws, regulations, licensing standards, organizational policies, consent rules, and professional obligations that apply in their jurisdiction and specialty.
If you use Mcoy in a regulated healthcare environment, you are responsible for determining whether additional contractual, security, or compliance steps are required before deployment.
10. Data privacy and security
Users must handle patient, staff, and organization information responsibly and in accordance with all applicable privacy and security requirements. You should only submit data to Mcoy where you are authorized to do so.
Our broader handling of personal information is described in our Privacy Policy.
11. Reporting issues
Any concerns about performance, functionality, safety, data handling, inaccurate outputs, or possible policy breaches should be reported promptly so they can be investigated.
Contact: daniel@joinglyph.com
12. General
We may update this Usage Policy from time to time. By continuing to use Mcoy after an update takes effect, you agree to the revised policy.
Your use of Mcoy is also subject to our Terms of Use and Privacy Policy. If you do not agree with this Usage Policy, you must stop using Mcoy.