Privacy and Policy
At Mcoy, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you use our services.
MCOY GENERAL PRIVACY AND COOKIES POLICY
Date of policy: November 28th, 2025
PART A — MCOY GENERAL PRIVACY POLICY
Purpose of this privacy policy
Likemetric Inc respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your information when you subscribe to or use our products and services (the “Services”). It also describes your privacy rights and how the law protects you.
This policy works alongside our Terms of Service and applies to all personal data we collect to manage your subscription and use of the Services.
This policy does not apply to information you process inside the Services for your own purposes. In that scenario, we act only as a service provider processing data on your behalf.
Please read the following carefully to understand how we collect, use, and safeguard your personal information.
Data Controller
Mcoy AI is operated by:
Likemetric Inc
A Delaware corporation, USA
Company Registration Number: [Insert if needed]
Registered Office: [Insert address]
In this policy, “Mcoy”, “we”, “us”, or “our” refers to Likemetric Inc as the controller of your personal data.
If you have questions, please contact us using the details below.
Contact details
Email: daniel@mcoyhealth.com
Changes to the privacy policy and your duty to inform us of changes
We review this privacy policy regularly. Updates may be posted on this page or notified to you via email or in-app messaging when appropriate. You may be required to accept updated terms to continue using the Services.
It is important that we maintain accurate and up-to-date information about you. Please notify us of any changes to your personal data during your use of the Services.
Third-party links
Our Website may contain links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for how they collect or use your personal information. Please review their policies before submitting data to third-party websites.
The data we collect about you
Depending on how you engage with Mcoy AI and the Services, we may collect, use, store, and transfer the following types of personal data:
Identity Data
First name
Last name
Username or account identifier
Professional position (optional)
Provided when you subscribe or create an account.
Contact Data
Email address
Optional organization or team contact information
Required to manage your account, communicate with you, and meet contractual or legal requirements.
Technical Data
Collected automatically when you access the Services:
IP address
Login data
Browser type/version
Time zone and location
Operating system and device details
Browser plugins
Performance metrics
See Part B (Cookies Policy) for more details.
Usage Data
Actions performed within the Services
Session duration
Feature usage and access patterns
Number of active users associated with your account
Collected to improve product performance and manage the contract.
Aggregated Data
We may generate aggregated or statistical data that does not identify you.
If aggregated data is ever combined with data that can identify you, we treat it as personal data.
How is your personal data collected?
We collect personal data in three ways:
Direct interactions — information you provide when subscribing, creating an account, communicating with us, or managing your settings.
Automated technologies — cookies, analytics events, logs, and similar tools collect Technical and Usage Data each time you use the Services.
Contract-related information — when entering or preparing to enter an agreement with us.
See Part B for more information about cookies.
Cookies
We use cookies and tracking technologies to distinguish you from other users, remember your preferences, improve performance, and enhance your overall experience.
See Part B (Cookies Policy) for details.
How we use your personal data
We only use your personal data when the law allows us to. Most commonly, we use your data in these scenarios:
1. Consent
Where you have clearly agreed to a specific use. You may withdraw consent at any time.
2. Performance of a contract
Where processing is necessary to deliver the Services you subscribed to or to take steps at your request before entering a contract.
3. Legitimate interests
Where necessary for operating and improving our Services, provided your rights are not overridden.
4. Legal or regulatory obligations
Where required by applicable law.
Purposes for processing your data
Purpose/activityType of dataLawful basis for processingManaging your account, responding to support requests, notifying you of changesIdentity, ContactPerformance of a contract; Legal obligationProtecting our business and the Services (troubleshooting, analytics, system testing)Identity (optional), Contact, TechnicalLegitimate interests (security, product reliability)Ensuring you meet required contractual obligationsIdentity (optional), ContactPerformance of a contract; Legal obligation
Disclosures of your personal data
We may share your personal data with the following categories of third parties:
Service Providers (Processors)
Including but not limited to:
Cloud hosting providers
Product analytics tools
Error logging and monitoring services
Email delivery systems
IT and system administration providers
Professional advisers
Legal, financial, auditing, or insurance providers.
Regulatory or governmental authorities
When legally required.
All service providers are bound by contractual obligations requiring the protection of your personal data and prohibiting its use for any purpose other than providing services to us.
We may also share information with law enforcement or regulatory bodies where required by law.
Data security
We store your information on secure servers and use industry-standard measures to protect it from unauthorized access, alteration, or misuse.
If you receive login credentials or set a password, you are responsible for keeping that information confidential.
We have processes in place to detect and respond to potential data breaches. If a breach requiring notification occurs, we will notify you and any applicable authorities.
International data transfers
By using the Services, you consent to the transfer, storage, and processing of your personal data in the United States or other countries where we or our service providers operate.
Some of these locations may not provide the same level of data protection as your own country.
Aggregated data that does not identify individuals may be transferred without restriction.
Data retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes for which it was collected
Manage your relationship with us
Comply with legal or regulatory obligations
If legally permissible, we may retain information for longer where a complaint or potential dispute is involved.
We may also anonymize your data for analytics, in which case we may retain it indefinitely.
Your legal rights
Depending on your region, you may have rights regarding your personal data, including:
Access — request a copy of your data
Correction — fix incomplete or inaccurate data
Erasure — request deletion where appropriate
Objection — object to certain types of processing
Restriction — request limited processing
Portability — request a digital copy for transfer
Withdraw consent — where applicable
To exercise your rights, contact us (see contact details above) and provide:
Enough information to identify your account
Proof of identity
Details of the request
We aim to respond within one month, or notify you if more time is required.
How to complain
If you have concerns about how we handle your personal data, please contact:
Email: daniel@mcoyhealth.com (or your preferred DPO address)
You may also have the right to lodge a complaint with your local supervisory authority, but please contact us first so we may address your concerns.
Changes to this privacy policy
We may update this privacy policy from time to time. Please review it periodically. Significant updates may be highlighted to you directly.
PART B — MCOY COOKIES POLICY
Date of policy: November 28th, 2025
This Cookies Policy explains how Mcoy uses cookies and similar tracking technologies.
Please read this alongside our Privacy Policy.
What are web cookies?
Cookies are small files stored on your device when you visit a website or use an app. They help websites:
Recognize returning users
Remember preferences
Improve speed and functionality
Track usage patterns
We may also use your browser’s local storage, analytics scripts, and similar technologies. All are covered by this policy.
Why do we use cookies?
We use cookies to:
Allow you to log in and move through secure areas
Provide essential functionality
Collect anonymous statistics to improve the Services
Enhance your overall experience and navigation
What cookies do we use?
Netlify Analytics
Owner: Netlify
Purpose: Measures website performance, including number of unique users and pages viewed
Duration: 30 days
Mp_*
Owner: Mixpanel
Purpose: Analyzes how the Services are used — including feature usage, user flows, and engagement patterns
Duration: 1 year
Plausible Analytics
Owner: Plausible
Purpose: Privacy-focused analytics used to understand general usage trends
Duration: 24 hours for IP address; aggregated data retained without limitation
We do not use advertising cookies.
Cookie acceptance
By using the Services, you consent to our use of cookies unless you disable them through your browser settings.
Disabling certain cookies may impact functionality or performance.
If you use multiple devices or browsers, cookie preferences must be set individually.
Updating our cookies policy
We may update our cookies policy periodically. Continued use of the Services signifies acceptance of updated terms.